CELEBRATE THE SPACE IN YOUR HOME! | [email protected]

FAQs

What if I typed the wrong email address?

Please contact us as soon as possible at [email protected] and we’ll be happy to update your email address for you. We can also change your name and billing address, but unfortunately, we cannot modify your order details once submitted.

How long will it take for my items to arrive?

We understand the importance of timely delivery. Here’s a breakdown of our delivery timeline:

Order Cutoff Time: 10:00 PM (UTC-5)

Order Handling Time: 1-3 business days

Transit Time: 5-7 business days (Standard Shipping), 3-5 business days (Expedited Shipping).

We work diligently to get your order to you as quickly as possible so you can get your product without delay. 

My tracking number isn’t working

Tracking numbers can take 3-5 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

Do I have to pay for shipping?

We believe in making your shopping experience hassle-free. That’s why we offer free shipping on all orders shipped using Standard Shipping. Enjoy the convenience of doorstep delivery without any additional shipping charges. Or If you want to receive your order sooner, please pay 4.99 USD for Expedited Shipping.

What type of payments do you accept?

We accept Visa, Mastercard, Discover, American Express, JCB, and Stripe payments.

Who can I contact if I have a problem with my order?

Your satisfaction is our priority, and we’re here to assist you every step of the way. For any inquiries or issues regarding your order, feel free to contact our dedicated Customer Support Team at [email protected]

We’re available Mon-Sat between 8:00 to 17:00 (UTC-5) to address your concerns promptly.

Is Checkout on this site safe and secure?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

EMAIL: [email protected]

ADDRESS: 2383 NW 64 St, Miami, FL 33147, United States

CUSTOMER SERVICES: Mon-Sat: 8:00 AM – 5:00 PM (UTC-5)

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